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Customer Support
If you have questions about a product you’re considering or want guidance on choosing the product, our customer service team is here to help Monday - Friday, 8:30am - 4:30 pm PT.
Call: 877-774-4779
Email: CustomerService@koicbd.com
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Taking CBD and other cannabinoids daily maximizes positive, healthy results. That’s why we offer a convenient plan where you save 20% when you sign up for automatic recurring shipments. Easily pause or cancel anytime.
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Legal Status
Koi’s cannabinoid products are legal under the 2018 Farm Bill. Signed into law in December 2018, the federal legislation legalizes hemp, which the law defines as any part of the plant, including all derivatives, with no more than a 0.3 percent concentration of THC. This includes hemp-derived cannabinoids like CBD, delta-8 THC, and many more.
While these hemp products are legal federally, guidelines can and do vary by state due to differing controlled substances laws. Some states have banned some hemp cannabinoids.
The information presented is not legal advice, is not to be acted on as such, may not be current and is subject to change without notice.
While these hemp products are legal federally, guidelines can and do vary by state due to differing controlled substances laws. Some states have banned some hemp cannabinoids.
The information presented is not legal advice, is not to be acted on as such, may not be current and is subject to change without notice.
Koi Cares
In our ongoing commitment to support our community, we offer military members, medical professionals, first responders, and persons who are financially disadvantaged 25% off on all purchases.
How to Apply
Military Members, Medical Professionals, First Responders, and Financially Disadvantaged
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Money Back Guarantee
Our goal is to smash your expectations. If you’re unhappy, just let us know within 30 days of receiving your delivery, and we’ll give you a refund.
Good Feels Club
As a member of the Good Feels Club, you rack up points on every order to use later for discounts or free items. It’s free & easy to enroll, and you start earning right away.
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Earn Points for Rewards